Frequently Asked Questions

PRODUCTION TIME – 2 TO 3 WEEKS. 6 WEEKS FOR ORDERS THAT ARE CARVED.

We will not respond to order status updates within the 2 to 3 week expected delivery times.

PROUDLY MADE IN THE USA!

Please visit our online store to place your order.

 

General FAQs

Question:
How do you ship my order and how long does it take?
Answer:
We only ship orders via USPS Priority Mail in a discreet, red, white and blue box.  We do not send orders with a SIGNATURE REQUIRED unless you request that service.  Your order will be delivered with your regular mail to the address given when you placed your order.  Generally, the Postal Service will leave you a notice to pick up your package at your local post office if the box does not fit in your mail recepticle.  We will not mark your order with notices i.e. "if no one home - leave on front porch", etc.

When your order ships, an e-mail is sent via Stamps.com.  Production generally runs 2-3 weeks for anything that is not carved.  Carved items take approximately 6 weeks to ship.

This is an example of a common size box that we use to ship your order.




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Question:
How do I break in my holster?
Answer:
the best thing a person can do to slick up his holster is to draw and holster about 100 times, focus on a SMOOTH presentation and holster slowly, deliberately, and watch your muzzle and finger position as you insert the gun into the holster. Repeat about 4 to 6 times each morning with an empty gun... this slicks up the holster and develops your reflexes... soon you will be the fastest kid on the block.

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Question:
How do I properly measure my revolver's barrel length?
Answer:

from the forcing cone to the end of the muzzle.
Even if you have a muzzle brake.

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Question:
Sourdough Pancake... What is a Sourdough?


Answer:
A tough Alaskan or Canadian that has proved himself in the bitter dark and winter and endless summer days of the far north... He or she had learned to maken the staple food of the far north sourdough bread they could survice.




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Question:
What does single stack or double stack refer to?
Answer:
The design of the magazine for your gun


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Question:
My extra magazine pouch is a little tight, how do I loosen it without ruining the integrity of the leather?

Answer:
You should rub a small amount of olive oil inside the mag pouch, place your magazine inside a plastic bag, slide it into the pouch and let it sit for at least 24 hours.

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Question:
What is a hammer Strap?
Answer:
Hammer Straps
 The long tail of the strap makes it faster as you can chop your hand up under during the draw. or even use it with gloves on, just like Elmer Kieth intended.

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Question:
What is a hammer thong?
Answer:
a simple leather thong the slides over the hammer spur; slower that our strap but lower profile

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Question:
Do you have any hints to help order the correct item?
Answer:
Look at the Gun List page of our web site to see if we can build for your gun model. You can also use our website search engine, located at the top right of every page of our web site. Chose correct barrel measurements and model names in our "Gun Model" drop down list on each prodcut.  Example:  Super Redhawk 7.5" tells us what we need to know; this factory catalog number KSRH-7454 does not.

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Question:
Do you make or recommend a Paddle Holster?

Answer:
No, they can be unstable, fragile and bulky. Most paddle holsters stick out farther from the body than one will want for a concealment or field holster.  Customers tend to gravitate to paddle holsters looking for a quick on and off holster.

Our Inside-the-waistband straps allows for a quick on and off system. In fact, when I bolted on the first set of our IWB straps to one of my sourdough pancake holsters, it was the ease of taking the holster on and off that I was looking for. The fact that the straps offered superior concealment was a side benefit. For $15 you can convert our belt holsters to a easy on and off, deep concealment holster. 

PANCAKE holsters are not Paddle holsters

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Question:
Do you recommend Cross Draw?
Answer:
Only for hunting, if one is carrying a long barreled revolver.
Not for self defense or concealed carry, in general. (There are exceptions)
Strong Side = your right side if you are right handed, left is left handed.
Strong side carry allows you to draw smoother and faster and protect the gun at close quarters.
Plus it is easier for you to align your first shot at a vertical target.
Strong side behind the hip allows both small and big men to hide a service size pistol, easily in a properly designed holster.
Cross draw presents your weapon to an opponent better than for you.

Your opponent can pin your arm easier as you reach across your body to begin the draw. The draw is slower.

you have a high likely hood of covering parts of your body with the muzzle, as you draw.

Cross draw is weak position to defend if someone tries to snatch your weapon.

Cross draw is slower on target.

Cross Draw is harder to conceal.

There is not one firearms school in the US that teaches this method. strong side behind the hip is excellent for so many reasons.

 




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Question:
Do you offer or recomend Small of the Back Carry? (SOB)
Answer:
No, and I don't recommend that mode of carry ever, It is not good for several reasons. Carrying strong side behind the hip is far better for concealment, retention, speed of draw accuracy of first shot and health of your spine and innards.  Look at the Cuda. Dean Speir wrote a thoughtful article about SOB holsters- "PARAPLEGIA".
SOB holsters really are an SOB.

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Question:
How do I use the Quick Strip?
Answer:
We have a video to help with this topic: How to use the Quick Strip

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Question:
Do you line your holsters?
Answer:
Generally NO.  It does as much harm as good. People have been told for years that to protect a gun's finish, a soft interior is important. In reality, a soft lining will gather and hold grit and grime and contribute to finish wear. Skeeter Skelton wrote about this 50 years ago and it still holds true.

We do line some custom holsters, occasionally, often due to the nature of the design.  A top grain lining, two pieces of holster leather sewn back to back. A superior holster fit will do more to protect a gun's finish than any soft lining.

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Question:
How do I care for my new leather gear?
Answer:
Your holster is “READY TO WEAR” right out of the box, no need to use any preservative.  If it gets wet, apply a little olive oil before the leather dries out.  A good top coat or sealant like Lexol will help restore luster and seal the pores of the leather.  A little shoe polish will restore the color.  Apply a little neutral shoe polish to the belt slot if the holster and belt squeak.


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Question:
I live locally, can I pick up my order in person? 
Answer:
Sorry, but we do not have a public shop or location you can come to to pick up your order.  Is is more efficient for us to have your order delivered to your mailing address by the US Postal Service.

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Question:
Does Simply Rugged Holsters have a retail Location?
 
Answer:
No, we do not. We manufacture our holsters in an private location.
We do have a small display of our holsters at Bucky O'Neill Guns In Prescott
 122 Grove Avenue, Prescott, AZ 86301

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Question:
Where are your products made?
Answer:
Our products are all proudly made in the USA.

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Question:
How can I learn more about the Chesty Puller Strap?
Answer:
We have a video to help with this topic: Chesty Puller Strap Video



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Question:
Who made the Celtic Knot design work?
Answer:
Celtic Knot work By Rick Gittlein. The backgrounds and patterns will vary.

Celtic carving on a Silver Dollar Pancake and a Most Versatile Pouch.

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Question:
what does basket weave look like?
Answer:


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Pictures and Samples



A border stamped Sourdough with hammer strap. The border is hand
stamped for a simple decoration. Also shown are the inside the
waistband straps as shipped.
 

Basket weave stamping.
 

Fish scale stamping, the border is part of the pattern.

 

Shark skin laminated to steer hide, very attractive and tough.
 

A tan Field & Stream Pancake; Tan is plain oil tanned leather it highlights the texture and natural beauty of the leather, it does not bleed and is easy to maintain.

Oxblood: the ancient color of naturally tanned leather. The Color of the Roman legions! The color of champions! The Color of vanquished foes…
 

Black… looks cool to your pals at the mall security booth.
Black dyed leather looks very close to plastic.
 

How the inside out straps work. Look at the Silver Dollar Photo gallery for more pictures.
 

This picture indicates how the Inside out straps work . This is also a good illustration of a proper draw . The muzzle will not cross the shooter’s left hand, but the left hand is in place to grasp the gun as it is brought into position.
Photo by Adam Attia

Ordering Information

Simply Rugged Holsters
(928) 227-0432
rob@simplyrugged.com
PO Box 10700
Prescott, AZ 86304

We accept Visa, MasterCard, American Express & Discover Credit Cards Accepted

To place an order, we ask that you use our online store or you can mail us a check or money order with your order details. These methods of ordering will avoid confusion and miscommunication as well as saving you, the customer, money. It is just too expensive to fund a 24 hr call center.

Before you call us with questions, please read our FAQ PAGE, STORE PAGE or GUN CHART or the SEARCH window where many of your questions will be answered.


• For exotic skin holsters, e-mail for availability and price quote.
• Our products are built to order, expect TWO to THREE week turn around. Carved items turn around in approximately SIX weeks.

Check our SALE PAGE to see if we might have a holster ready made for you.

E-mail with any questions.

REFUNDS/RETURN POLICIES
We provide semi-custom, quality leather holsters and accessories with excellent fit and function. Therefore, we ONLY accept returns if the items are DEFECTIVE in materials or workmanship. Items must be in “NEW” condition. If you have applied oils, Snow Seal, etc. to products they will not be accepted for return. We ask that you return the item in its original packaging.

Returns are subject to our authorization and discretion. There will be a 15% SERVICE CHARGE assessed on all returned items that are not a manufacturing defect. Shipping costs of your purchase are non-refundable.
- Items ordered with stamping (basket weaving, fish scale, carving, etc.) are NOT returnable for exchange or refund.
- Please DO NOT return items in a PADDED ENVELOPE, they crush easily in transit and any damage will void guarantee.
-DO NOT send back an order with a "signature required."
-After 30 days, all sales are considered final.

We do not operate a “try-before-you-buy” policy. If you want to order an item with the option of returning it at some point, then we strongly urge you to purchase from a manufacture that offers such a policy.

Be prepared to wait for delivery of our “Made to Order” products. REPEATED phone calls or e-mails asking the status of an order only takes time away from production and slows the process down.

Testimonials

I just got the custom holster you made for my colt rail gun with the light/laser. Another awesome job, your definitely my go-to guy for holsters
David M

View all testimonials

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